I am getting a lot of Spam, what can I do about it?

You can report unwanted messages and teach your email app how to sort similar mail. Menu names change between desktop, web, and mobile versions, so look for Junk, Spam, or Report if a label below is slightly different. Do not open links or attachments in suspicious messages. Use an unsubscribe link only for a mailing list you recognise and meant to join.

Xneelo email in an IMAP app

1. In your mail app, look for Junk, Spam, or Spambucket in the mailbox folder list. Xneelo’s server-caught spam is shown in this separate folder for IMAP accounts. The folder may appear only after the first message is caught; if it exists but is hidden, check the app’s folder-subscription list.
2. Review that folder periodically. Move a genuine message back to Inbox so you can read it and avoid missing similar mail.
3. For a message that reaches Inbox, use the mail app’s own Mark as Junk/Spam control if available. This may train only that app’s filter; IMAP does not guarantee that one app’s action trains Xneelo’s separate server filter.

See xneelo’s guide to finding messages caught by its spam filter.

Microsoft OWA (Outlook on the web)

1. Select the unwanted message and choose Report or Junk in the message toolbar. If the message is clearly a phishing attempt, use Report phishing where available.
2. To block repeat messages, open Settings → Mail → Junk email and add the specific sender under Blocked senders and domains. Avoid blocking a whole domain unless you are sure.
3. Check Junk Email for legitimate mail that was misfiled. Use Not junk or move it to Inbox.

Microsoft’s current instructions: Filter junk email and spam in Outlook.

Microsoft Exchange in Outlook desktop

For an Exchange mailbox opened in Outlook, select the message and use Home → Report → Report Junk when that control is available. In some versions, right-click the message and choose Junk → Block Sender. Use Not Junk if Outlook misfiles a genuine message, and check the Junk Email folder occasionally. Your organisation may customise these controls; if they are missing, use OWA or contact your support team.

Microsoft’s instructions for the Outlook desktop app: Block a mail sender in Outlook.

Gmail

1. Select the message in your inbox and click Report spam. To block one sender, open the message, choose More (three dots), then Block sender.
2. Review Spam now and then. If a real message was sent there by mistake, select it and choose Not spam.

Google explains how to report spam and how to block a sender.

iCloud Mail

On iCloud.com, select the message, choose More, then Move to Junk. In Apple Mail on a phone, tablet, or Mac, use the message’s Move to Junk control. If a real email appears in Junk, move it back to Inbox. Apple notes that messages in the Junk folder are automatically deleted after 30 days, so check it regularly.

Apple’s steps for managing junk mail in iCloud.com.

If the spam continues

Keep reporting the messages in the app where you receive them, and check both Inbox and Junk/Spam so you do not miss something important. If this is a work or school mailbox, your organisation may control some filtering settings; ask its support team to review the problem. For prevention habits that help reduce address exposure, see “How can I reduce my risk of getting spam emails?”.

The screenshots above are illustrative examples, not captures from a live mailbox. Exact labels and layouts vary by app and version.